Have you looked into the ‘Account Health’ page recently? Here, you receive an overview of your seller’s account’s compliance with policies and performance targets that guarantee a positive consumer experience. Failure to stay up-to-date with the status of your account can adversely affect your ability to sell. For example, poor performance results in immediate deactivation, which makes you eligible for reinstatement of the suspended account. Hence, the quicker you’re at addressing policy violations, the better.
There are namely six metrics that you should remain conscious of during Amazon account management: order defect rate (ODR), cancellation rate, late dispatch rate, valid tracking rate, on-time delivery rate (OTDR), return dissatisfaction rate (RDR), and invoice defect rate. Amazon demands that consumers violating any metrics submit a Plan of Action (POA) within a specified period, or their account may be removed from the platform. Sign up for premium products and account rating management.
Our Amazon account management company helps establish, develop, and implement strategies that help retailers scale their businesses. We maintain account health for you to escape the horrors of taxing issues that adversely affect the operational flow and account for wasted potential revenue. Sign up today!
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